282039 Business Case & Reporting Manager (2023)

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Job summary

The Department for Levelling Up, Housing and Communities (DLUHC) is overseeing the Government's response to the Grenfell Tower fire. The Building Remediation and Grenfell Directorate consists of the Building Remediation and the Grenfell Site and Programme.

The Building Remediation and Grenfell directorate is a supportive, collaborative place to work, leading on extremely high profile and fast-paced issues, and dealing with urgent, complex and challenging policy issues, operational requirements and political demands. We are looking for people who share our values, want to make a difference and are dedicated to DLUHC’s aims.

Grenfell Site & Programme:

Our focus is on aid the Grenfell community to recover from the fire and build a lasting legacy.
In August 2018, DLUHC announced its intention for Government to take ownership of the Grenfell Tower site which was transferred from the local council in July 2019. The Government has been clear that the bereaved, survivors and community will determine a fitting memorial that recognises the tragedy and honours those who lost their lives.  In the interim, Government will oversee operational decisions, including on the security and safety of the Tower.
The Department established the Grenfell Site Programme to manage the site, aid the independent Grenfell Tower Memorial Commission, work towards a Ministerial decision on the future of the Tower which is evidence based and informed by the advice of experts, and ensure that the community is engaged at every step of the way. This is a high profile, challenging and sensitive programme with interest from Ministers, No 10 and senior officials from across government.

Building Remediation:

The Grenfell fire in June 2017 had a devastating effect on the North Kensington community. In response to the tragedy, DLUHC established the Building Safety Programme to make sure buildings are safe – and people feel safe in their homes – now and in the future.  
The Building Remediation Division is key to this by addressing safety concerns on occupied high-rise buildings. Government has made funding available to building owners to enable them to undertake remediation of unsafe cladding on high-rise buildings. Building Remediation Division oversees allocation of these funds. Like the Grenfell Site & Programme, this too is a high profile and challenging programme with interest from Ministers, No 10 and senior officials from across government.

We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work.

Job description

We are looking for a talented and fiscally skilled person to oversee the financial management, resourcing and business cases within the Grenfell and Building Remediation programmes.

This role will require a candidate capable of and experienced in delivering the following capabilities:
• Oversee the creation of management information and reporting of the programme’s finance plans, spend and activity.
• Support the planning, development, drafting, and delivery of robust programme business cases. Be prepared to scrutinise expert input, and ensure the business complies with organisational and Treasury rules.
• Develop Spending Review bids for the directorate, including frequent liaison with DLUHC Finance and HMT.
• Manage budgets and spend, working with colleagues to ensure costs are correctly accounted for.
• Promote the directorate through strategic financial scrutiny and advice. Including overseeing the reporting of the monthly workforce, budget and forecast process.
• Build and maintain relationships with contracted service partners and local authorities to maintain a multi-disciplinary approach to programme delivery.
• Actively manage direct reports, ensuring clear setting and monitoring of objectives, and a strong focus on professional development.
• Provide effective leadership of the wider Business Management team and act as a deputy for the Head of Business Management
• Proactive engagement with PMO functions to ensure knowledge of the end to end management/governance of the programme activity

Person specification

Essential Criteria:

• You need to be an experienced finance professional, ideally CCAB qualified, part-qualified or qualified by experience.
• You will need to be skilled at evaluating complex financial issues such as provisions and accruals, who can work confidently at a senior level.
• You will also be an effective speaker, capable of working with a range of staff from other disciplines in a highly collaborative manner.
• Have exposure to drafting business cases, including bid writing, combining both the narrative on costs jointly with the wider social, economic and political impacts.
• Be well versed in overseeing the budgets for large complex GMPP programmes.
• You will need to demonstrate working in a fast-paced environment, effectively managing time (self and others) to balance the demands of changing priorities.
• Possess strong partnership, teamworking and the ability to build and develop effective stakeholder relationships.
• Possess strong leadership, communication and data handling skills

Desired attributes for the role:

• Experience of working with HMT and clearing business cases via Treasury Approval Panels.
• Experience of working with GMPP programmes and reporting.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture

  • Changing and Improving

  • Communicating and Influencing

  • Delivering at Pace


  • Learning and development tailored to your role

  • An environment with flexible working options

  • A culture encouraging inclusion and diversity

  • A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

We are for everyone

At DLUHC we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment and a working environment free from discrimination, harassment, bullying and victimisation.

We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.

We are for everyone

DLUHC want to bring in a diverse workforce at all levels.

Our application system is designed to remove as much bias as possible from the recruitment system – this means that a hiring manager does not know your name, your details, see your whole application in one go (or have your CV at review stage unless stated otherwise).

Your answers are randomised and chunked up. This means that each assessor views sets of responses to questions for example all candidates’ responses to ‘Seeing the Big Picture’ rather than seeing a candidate’s full application. The science behind this is that recruitment can be subject to ordering and fatigue effects and we want to reduce this as much as possible.

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.

Eligibility: This role requires a full CCAB, part CCAB, qualified by experience or a willingness to take on a CCAB, in order to be eligible, please refer this in your application (CV).

When writing your application, remember:

  • The assessor won’t be reading your answers sequentially.

  • Do not assume that the same assessors will have read all of your answers.

  • If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on!)

At sift, we will be assessing

Seeing the big Picture (Lead Behaviour)

Delivering at Pace

Making Effective Decisions

Communicating and Influencing

There is a 250 word limit per question.

In the event that we receive a large number of applications, we may conduct an initial sift using the lead behaviour listed in the advert. Candidates who pass the initial sift may be progressed to a full sift, or progress straight to assessment/interview 

The interview will be of a blended nature consisting of the following success profiles elements:





The strength based questions will require natural responses from the candidates.

Candidates will be required to an exercise and presentation at interview, details will be shared to candidates invited to this stage.

In the full campaign we will test the below Success Profile Elements:

Behaviours: Delivering at Pace, Making Effective Decisions, Seeing the big Picture, Communicating and Influencing

Experience: Yes

Ability: Yes

Strengths: Yes

We do not consider direct CV applications to our Recruitment mailbox – you must apply for this role via the application link on Civil Service Jobs

Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign.

Grade 7 salary

  • The salary for this role is £49,697 (National) £54,632 (London).

  • For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable.

  • An additional allowance to eligible candidates may be paid, In order to receive this allowance, you must be fully qualified and in a qualifying post as agreed by the Finance Head of Profession.


Transfers across the Civil Service on or after 4 October 2018:
Any move to DLUHC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

For further information about the benefits available to DLUHC employees, please see the attached Candidate Pack.


  • Bristol

  • Wolverhampton

  • Leeds

  • Manchester

  • Darlington

  • London

  • Birkenhead


Sifting is envisaged to take place W/C 2nd of May with interview dates to be confirmed. All interviews are currently being held remotely via videocall.

CTC (Counter-terrorism Clearance):

Important note

Successful candidates for roles based in our 2 Marsham Street building must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check and the process can take up to 8 weeks to complete.

Please note that successful candidates will need to pass the CTC security checks – this requires you to have been resident in the UK for the past 3 years. Please refer to the DLUHC Notes on Security Clearance section of our Candidate Pack for further information on Counter Terrorism Clearance (CTC). Thank you.

Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by DLUHC. Please see the Candidate Pack for further information on the Internal Fraud Database.


In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Due to the length of time CTC checks can take, our HR Shared Services team will contact reserve list candidates for London based roles to commence CTC checks. Those candidates who do not wish to remain on the reserve list should contact recruitment@levellingup.gov.uk to be removed from the reserve list.

Candidate Pack Information

Please see attached Candidate pack for further information.

Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the DLUHC candidate pack regarding nationality requirements and rules

Internal Fraud Database

The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to DLUHC as a participating government organisations. DLUHC then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.

For more information please see- Internal Fraud Register

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals

  • nationals of Commonwealth countries who have the right to work in the UK

  • nationals of the Republic of Ireland

  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)

  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service

  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service

  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name :Amit Shah

  • Email :amit.shah@levellingup.gov.uk


What are the 5 questions the business case should answer? ›

1) What are our strengths, and how can we use them to achieve our business goals? 2) What are our weaknesses, and how can we reduce or eliminate them? 3) What are our opportunities, and how do we plan to take advantage of them? 4) What are our threats, and how can we assess, manage, and respond to the possible risks?

What are the 4 key elements that a business case should contain? ›

It should include:
  • The problem and business need - why you are putting forward your Business Case.
  • Benefits and risks of the options - solutions to the problem.
  • Return on investment - what the overall gain will be to the business.
  • Final recommendation - based on the information presented.
Dec 11, 2014

What is in the management case of a business case? ›

OBCe The Management Case – this section should detail the project management plans, outlining the framework for managing risk, benefit realisation, post-project evaluation and the project as a whole.

What are the most important items to answer with a business case? ›

When you develop your business case, be sure you answer the following questions as they relate to these seven critical sections:
  • Executive summary. ...
  • Problem statement. ...
  • Analysis of the situation. ...
  • Solution options. ...
  • Project description. ...
  • Cost-benefit analysis. ...
  • Number of recommendations.
Jun 19, 2012

How do you answer a business case question? ›

How to Approach a Case Interview
  1. Listen to the case. Take notes and rephrase the question to make sure you've got all the information.
  2. Clarify the problem. Ask good questions to clarify and show your understanding of the problem.
  3. Analyze the problem. ...
  4. Structure an answer. ...
  5. Share your answer. ...
  6. Summarize your findings.

How do you answer case analysis? ›

There are several steps to writing an answer to a case study assignment:
  7. STEP 7: SUBMIT.

How do you write a good business case report? ›

How to write a business case
  1. Be brief and convey only the essentials.
  2. Make it interesting, clear, and concise.
  3. Eliminate conjecture and minimize jargon.
  4. Describe your vision of the future.
  5. Demonstrate the value and benefits the project brings to the business.
  6. Ensure consistent style and readability.
Mar 18, 2022

What should not be included in a business case? ›

See details below.
  • Business Case Mistake 1: Thinking it's “finance” and it's a job for financial specialists. ...
  • Business Case Mistake 2: Projecting income instead of cash flow. ...
  • Business Case Mistake 3: Omitting scenarios that help address the main question. ...
  • Business Case Mistake 4: Using financial metrics blindly.

What is a strong business case? ›

It is a living document that is adjusted based on changes to the business needs and environment (internal or external). A strong business case puts the project on a solid foundation and provides an anchor for project success.

What is the most important part of a business case? ›

The executive summary is arguably the most important section of the business plan.

What are the 3 stages when developing a business case? ›

So here it is. A way to navigate through the business development process in 3 stages – the Having Value stage, the Communicating Value stage, and the Delivering Value stage.

What is a business case with example? ›

Business Case Examples

It includes an executive summary, financial information, analysis, and risks. It could be used for a business case in any industry. This quick overview is a great option to send to key stakeholders before meeting to discuss the project further.

What does a good business case look like? ›

A good business case will explain the problem, identify all the possible options to address it, and allow decision-makers to decide which course of action will be best for the organisation. It will also allow any changes to the scope or time-scale of the project to be assessed against the original purpose.

What are the three questions every business must answer? ›

3 Questions Every Entrepreneur Must Answer to Achieve Longterm Business Success
  • Who am I serving? ...
  • What problem do I solve? ...
  • Why do clients buy my product? ...
  • 55 Small Business Ideas To Start Right Now.
  • 5 Essential Steps to Expand Your Vision and Start Living Your Dream Life.
Sep 14, 2022

What does a successful business case start with? ›

Present the business case

Start with a quick elevator pitch that answers the what, why, and how of your proposal. Think of this presentation as your chance to explain the current business need, how your proposal addresses the need, and what the business benefits are.

Who is responsible for the business case? ›

The Executive is responsible for creating the Business Case, but it can be written by others or with help from others. For example, the Executive might involve a person from the financial department to assist with financial information.

What are the 6 techniques used in strategic business analysis? ›

The most common types of business analysis include BPM, SWOT, MOST, CATWOE, PESTLE, and Six Hats Thinking. These planning methods can be used in a variety of industries and projects. From streamlining your operations to aligning your company's purpose, these tactics can maintain your organization's long-term success.

How do you ace a business case interview? ›

Apply this five-step approach while working through the case interview:
  1. Understand the issue; ask clarifying questions as needed.
  2. Identify the underlying assumptions.
  3. Summarize specific issues and findings.
  4. State your recommendations.
  5. Outline next steps and expected results/impacts.

How to crack a business case interview? ›

Kearney consultants who have conducted case interviews offer the following tips:
  1. Approach the case logically. ...
  2. Listen and clarify. ...
  3. Think “top down.” As you analyze the information you receive, begin with the big picture. ...
  4. Hypothesize. ...
  5. Communicate. ...
  6. Know your limits. ...
  7. Think creatively. ...
  8. Send the right signals.

How do you nail a business case interview? ›

Tips for standing out in the case-study interview:
  1. Take your time; don't rush it. Talk through the problem. ...
  2. Ask questions. You can always ask your interviewer to define an acronym or to repeat or confirm details. ...
  3. Be flexible. ...
  4. Use visual aids. ...
  5. Focus on impact. ...
  6. Tell a story. ...
  7. Pay attention to cues.
Jan 9, 2023

How to do a case analysis example? ›

Writing a Case Study Analysis
  1. Read and Examine the Case Thoroughly. Take notes, highlight relevant facts, underline key problems.
  2. Focus Your Analysis. Identify two to five key problems. ...
  3. Uncover Possible Solutions/Changes Needed. ...
  4. Select the Best Solution.

How do you write a response paper for a case study? ›

A written response to a case study requires an introduction, a body, and a conclusion. Think of the introduction as a brief guide to your paper. The introduction of your case study response should tell the reader: What the context or focus of the case study is—in other words, what is it about?

What is case analysis in simple words? ›

What is a case analysis in business? A case analysis in business is a study of a business problem . Anyone conducting a case analysis can use evidence to propose viable solutions to business problems, then provide recommendations on the best way to implement these solutions to produce the desired results.

What is the structure of a business case report? ›

Most case studies feature the following sections: Introduction, Brief Description of Customer's Business, Problem/Challenge/Opportunity, Solution, Results/Conclusion, Boiler, and Call-to-Action (CTA). But outlines aren't just for traditional case studies. Use outlines to guide your infographic and video versions too.

What are 10 common business mistakes? ›

It's impossible to provide a comprehensive list of mistakes, but we've put together 10 common areas where pitfalls can happen.
  • Not Taking the Time to Plan. ...
  • Forgetting to Set Goals for Your Startup. ...
  • Trying to Do It All by Yourself. ...
  • Skipping the Contracts. ...
  • Overspending or Underspending. ...
  • Forgetting About Financing.

What is the biggest mistake in a business plan? ›

One of the biggest mistakes made in business plans are unrealistic financial projections. The assumption that a start-up business will immediately be profitable is often a naive mistake made by beginning entrepreneurs. Most start-up companies should anticipate being “in the red” for at least the first year of business.

What is best case worst case in business? ›

The best-case scenario considers what will happen if everything goes the organization's way, while the worst-case scenario considers the negative impact of factors that depreciate returns, such as an economic recession, higher interest rates, global disruption and poor sales.

What are the disadvantages of a business case? ›

Common business case weaknesses
  • Weakness 1: Writing the business case with a set solution in mind – this can result in an inappropriate investment that won't fix the 'real' problem.
  • Weakness 2: Poorly defined problems – this can result in limiting and/or warping the best strategic response.
Jan 21, 2019

What questions should I ask for a business case? ›

Case Study Questions to Ask the Client
  • Can you give a brief description of your company? ...
  • How did you first hear about our service? ...
  • What challenges/problems necessitated a change? ...
  • What trends in your industry drove the need to use our product?
  • What were you looking for in a solution?
Dec 16, 2022


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